SHIPPING & rETURNS
Production & Transit Time
Each and every piece is lovingly handcrafted with care and attention to detail, making the wait well worth it. See our current processing times below:
| Availability | Production Method | Processing Time |
|---|---|---|
| Ready to Ship | Pre-made | Next business day |
| Made to Order | Custom-made | 6 – 9 business days* |
*Our production time for custom made to order pieces is subject to change during peak seasons.
Once we’ve processed and shipped your order, you can expect the transit times listed below. Rest assured, your new treasure is on its way:
| Shipping Method | Transit Time | Cost |
|---|---|---|
| USPS Standard | 3 – 5 business days | Free |
| USPS Priority | 2 – 3 business days | $8 |
| FEDEX 2DAY | 1 – 2 business days | $17 |
| USPS International | 10 – 20 business days* | $20 |
| USPS International (Canada) |
5 – 15 business days* | $15 |
Processing Time + Transit Time = Estimated Arrival Date
We care about your peace of mind, which is why we ship all orders with USPS and include insurance up to $200. Once your package is shipped, we’ll send you a confirmation email with tracking information so you can keep an eye on your delivery.
*Please keep in mind that international transit times may vary due to customs clearance and other variables beyond our control.
If you’re an international customer, we recommend upgrading to FEDEX for a more reliable shipping method.
CANCELLATION POLICY
We value your time and business, which is why we ask that you request a cancellation within 12 hours of your purchase. Our team strives to process orders as quickly as possible, but we’ll do our best to accommodate your request:
RETURN POLICY
Our team is committed to providing you with the best possible shopping experience, which is why we don’t usually accept returns or exchanges. However, if you have any concerns about your order, please don’t hesitate to contact us. We’re here to help!